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Maintenance and Security

Caution is better than regret, also on the internet. We assist clients in securing and maintaining their websites and web applications.

Websites and web applications run on computers that are connected to the internet 24/7 (web servers). They are typically based on software solutions such as content management systems. Like any software, these computers and systems require regular updates to be operated securely.

Many underestimate the damage that can result from insecure websites and overestimate the effort required to secure and maintain the installation.

We are happy to evaluate your installation for you and advise you on ways to ensure security and maintenance.

Measures to Effectively Secure a Website

We are not defenseless against the challenges that the world of the internet presents to us. At Netjutant, we place a strong emphasis on preventing digital problems. And if they do occur, we have developed emergency plans with our clients to respond quickly and decisively. The following measures are offered to our clients to enhance their security on the internet:

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Security Checks & Audits

Regular reviews of the IT infrastructure and security measures for servers and websites to identify and address vulnerabilities.

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Security Measures

Installation and configuration of firewall systems, brute-force protection, two-factor authentication, intrusion detection systems, and other security tools.

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Updates

Regular updates of software and operating systems to close known security gaps.

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Training & Awareness

Training for employees to raise awareness of security risks such as phishing, social engineering, and other cyber threats.

Icon Emergency & Crisis Management

Emergency & Crisis Management

Development of emergency plans and protocols in the event of cyber attacks to respond quickly and efficiently.

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Backups & Recovery

Implementation and regular review of data backup and recovery solutions to quickly restore data in the event of data loss.

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Legal Compliance

Support in adhering to data protection regulations, legal requirements, and policies to minimize compliance risks.

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Rapid Reactive Measures

Immediate response to security incidents to minimize impact and restore systems.

A hacker attack results in the theft of sensitive customer data.

  • Reactively, we offer immediate measures and crisis management to mitigate the damage.
  • Proactively, we focus on robust security measures.

EXAMPLE

Negative reviews in online forums tarnish the company’s image.

  • We proactively develop strategies for online reputation management.
  • Reactively, we respond with targeted reputation building and sustainable reputation maintenance.

EXAMPLE

A ransomware attack blocks the website and demands a ransom.

  • Proactively, we implement a variety of security measures, such as multi-layered password protection, regular backups, and a generally conservative use of external plugins and codes.
  • Reactively, we assist you in restoring systems and data.

Phishing emails lead employees to disclose their login credentials.

  • Proactively, we offer awareness training.
  • Reactively, we and our partners support you in containing and clarifying phishing attacks.

EXAMPLE

You have incorrectly integrated Google Fonts on your website, resulting in an expensive written warning.

  • Proactively, we provide technical advice on compliance.
  • Reactively, we assist you in addressing technical causes of legal conflicts.

EXAMPLE

A failure of the company website following a DDoS attack leads to a loss of revenue.

  • Proactively, we rely on reliable IT infrastructures, experienced partners, and robustly programmed solutions.
  • Reactively, we support you in restoring services and minimising downtime.

Why Small Businesses In Particular Should Enhance Their Security Measures

Small and medium-sized enterprises (SMEs) often operate under the misconception that they are either uninteresting or too small for hackers. In reality, SMEs are frequently more attractive targets for cybercriminals than large corporations, as they often have less robust security measures in place.

Hackers and criminal organisations (as well as sometimes foreign state actors) are particularly interested in the following types of information, which are commonly found in SMEs:

  • Customer Data: SMEs often store customer information such as personal details, payment data, and contact information, which are valuable for identity theft or fraudulent activities.
  • Trade Secrets and Know-How: Companies may possess proprietary information, development plans, or trade secrets that are of great interest to competitors or industrial spies.
  • Financial Information: Hackers may seek access to financial data, bank details, or accounting records to carry out fraudulent transactions or extort ransom.
  • Technological Infrastructure: The IT infrastructure of SMEs could be appealing to hackers as a means to gain access to networks, spread malware, or serve as part of a larger attack on additional targets.
  • Access Rights and User Data: Inadequately protected access rights or user data could enable hackers to gain unauthorised access to sensitive systems or information.
  • Business Relationships: Information about suppliers, partners, or business relationships could be valuable to competitors or cybercriminals seeking to gain strategic advantages or conduct targeted attacks.
  • Reputation and Trust: A company’s reputation and trust can be compromised by cyberattacks, leading to long-term effects on customer relationships and brand value.

Security is Always Considered With All We Do

Everything we do is already done with your security in mind. That is why securing our products, such as websites or apps, is naturally included. We cannot understand the practices of other agencies that sell security-related measures, such as regular backups, secure passwords, or brute-force protection for websites, as paid extras.

The Role of Minimalism in Online Security

Abstinence is not in vogue, nor is it an end in itself. However, features, software, or data that have no direct use or are not essential for business operations should be omitted.

Do you really need a specific plugin for WordPress, or does it merely create new dependencies, performance issues, and security risks?

Is a complex container orchestration with Kubernetes necessary, or would a standard Docker instance suffice?

Minimalism and reduced complexity do not mean sacrificing important features or future scalability. However, a clear distinction between necessary and unnecessary functions brings numerous significant benefits:

  • It ensures focus, greater clarity, and control over existing resources.
  • It enables companies to implement security measures more effectively and monitor potential vulnerabilities more efficiently.
  • It reduces dependence on external developers.
  • It decreases the likelihood of human error.
  • It saves money.
  • It often results in faster loading times, leading to better search engine rankings.

In an era where digital attacks are becoming increasingly sophisticated, we have found that omitting unnecessary elements is a cost-effective, straightforward, and highly effective strategy.

The German Federal Office for Information Security (BSI) in its brochure “Cyber-Sicherheit für KMU” (Feb. 2023)

In connection with the security of our customers and their online activities, we comply with the recommendations and guidelines of the German Federal Office for Information Security (BSI). The BSI is a central institution for IT security in Germany. Its function is to develop, coordinate and implement strategies and measures for information security as the national cyber security authority. As an important institution, the BSI acts as an advisor to government, business and society on IT security issues and plays a key role in raising awareness of digital threats and promoting security standards.

FAQ Regarding Maintenance and Security

Does Netjutant also offer IT and/or network administration?

No. We are an internet agency and provide services related to web servers, CDNs, and websites. However, if needed, we can connect you with competent regional partners in the field of IT or network administration.

What costs should I expect for the maintenance of my website?

This depends on the type of underlying system. We only offer websites based on open-source CMS platforms that have been successfully established for many years and for which regular security updates are provided by a large community.
What many agencies do not disclose: For some systems (like WordPress), the installation of these updates now occurs completely automatically! For others, it still needs to be done manually. The same applies to regular backups.
Depending on the system and agreement, it may be the case that ongoing maintenance costs you not a penny.

The world of the internet is becoming increasingly complex, and attacks on your website, apps, or servers can destroy significant value in a short amount of time.

We assist you in individually analysing and minimising your risks related to your website and more, as well as raising awareness among your employees through training.

Contact us before it becomes costly…